CANCELLATION POLICY

In response to your request, we are happy to present you our Fix Price offer addressed to the groups of more than 10 people. Hoping that our offer will seem to you original and inviting, we would like to assure you as well that we are going to do our best to accomplish your expectations of good food and blameless organisation and the prepared dishes will stay for a long time in your and your Guest’s memory. The detailed set menu created by our Head Chef Karol Zygmunt with it’s price will be sent to you via e-mail.

Your Guests will make their choices on the spot. If you are interested in our offer, please contact us to make the reservation and then to confirm it at least 48h before the scheduled dinner.

OUR FIX PRICE OFFER INCLUDES:

  • ✔ Set menu - according to the proposition that you can find in the attachement

ADDITIONAL CHARGES:

  • ✔ Soft drinks (still and sparkling water, tea / coffee)
  • ✔ Wine and other alcohols as well as all the soft drinks not included in the Fix Price offer will be added to the check
  • ✔ For the groups of 6 and more we add to the final check 12,5% of service charge

PAYMENTS:

For the groups up to 14 people: the payment can be made:

  • ✔ by cash
  • ✔ by credit card

For the groups of 15 people and more we require a prepayment that covers 50% of the pre-ordered Fix Price offer at least 48h before the scheduled dinner. The payment confirmation sent by an e-mail will automatically confirm the reservation.
The rest of the payment can by made after the dinner:

  • ✔ by cash
  • ✔ by credit card
  • ✔ by bank transfer that must be accomplished within 7 days counting from the date of the dinner

ANNULATION TERMS:

  • ✔ If the reservation is not confirmed, or, for the groups of 15 and more, the prepayment is not made in the required term, the reservation will be regarded as canceled.
  • ✔ The annulation within 24h or less before the scheduled dinner will be charged 100% of the pre-ordered set menu.
  • ✔ Changing the number of guests within 24h or less before the scheduled dinner will be charged 100% of the preordered set menu.

STATEMENT:

All the e-mails exchanged by the parties will be treated as documents within the meaning of the Civil Code. It does not apply to the agreements concluded by the parties. In accordance to the Polish tax and accounting laws in force the Kieliszki na Hożej restaurant will issue an invoice for all the cancellation costs according to the rates mentioned in this agreement and the current Value Added Tax.

Company name : Handpicked Sp. z o.o.
Address : ul. Próżna 12/34/35, Warszawa 00-107
NIP : 5272727210
KRS : 0000537567
Regon : 360516503

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